SmartPay

SmartPay is an online consumer direct form that allows applicants to order their own credit report while interacting with an originator at a branch, on the go, or from home.

Streamlined Consumer Credit Ordering with Control and Convenience

By putting control directly in the hands of applicants, SmartPay simplifies the credit application process and ensures that lenders receive complete credit information quickly and efficiently. Applicants can provide their information, agree to required disclosures, and submit their credit report order in minutes, enabling lenders to review and proceed immediately.

This combination of speed, convenience, and accuracy makes SmartPay an essential tool for lenders seeking a modern, consumer-friendly experience.

Key Features

Branded Experience: Customize forms with your logo, images, fonts, and headers/footers.
Flexible Credit Options: Order a traditional tri-merged credit report or pre-qualification (soft inquiry) report.
Custom Data Fields: Capture additional applicant details to meet your workflow needs.
Automated Compliance: Store disclosures and authorization text automatically for audit readiness.
Flexible Billing: Choose to bill the company, user, or applicant directly.
Identity Verification: Validate applicant identity with Experian Precise ID to prevent fraud.
Email Notifications: Configure alerts for order confirmations and status updates.
Applicant Copies: Automatically send disclosures and authorizations to the applicant.
Secure Access: Restrict form use by IP address for added protection.
Mobile Accessibility: Offer a user-friendly experience across all devices.

Value & Differentiators

Consumer Empowerment: Enable applicants to manage their own credit orders for greater engagement.
Operational Efficiency: Streamline credit collection and reduce manual work for lenders.
Data Accuracy: Ensure complete and reliable information for faster credit decisions.
Custom Fit: Align form design, compliance, and workflows with each lender’s policies.
Fraud Prevention: Strengthen risk controls with built-in identity verification.
Transparency: Maintain clear, automated records of disclosures and communications.

Benefits for Lenders

SmartPay enhances both lender efficiency and borrower experience by automating credit ordering, compliance, and identity verification—all within a secure, customizable platform.

Operational Efficiency

SmartPay reduces manual order handling and data entry, streamlining your credit process from start to finish.

Faster Decisioning

Credit reports are delivered instantly to originators, enabling faster responses and a smoother lending workflow.

Improved Compliance

Automated storage and distribution of disclosures help ensure every transaction meets regulatory standards with less effort.

Enhanced Applicant Experience

A simple, mobile-friendly interface makes it easy for borrowers to complete the credit process anytime, anywhere.

Fraud Prevention

Integrated identity verification safeguards against unauthorized or improper credit orders, strengthening overall risk controls.

Customizable and Flexible

SmartPay can be tailored to match your branding and workflow needs, providing a seamless fit within your existing lending environment.

Setup & Configuration

SmartPay can be enabled for full customer control or restricted to forms configured by the credit reporting agency. Once configured, lenders have a fully operational SmartPay form ready for use, delivering a faster, more controlled, and more efficient credit ordering experience.

Each form can be customized to:

Collect applicant information with custom fields
CSelect credit report type (traditional merged or prequalification mode)
CApply custom disclosures and authorizations
CConfigure billing preferences
CDetermine who receives email notifications for submitted orders
CRestrict access by IP address
CEnsure mobile-friendly and accessible design

SmartPay gives lenders and applicants a streamlined, convenient, and compliant credit ordering process, helping lenders improve efficiency, reduce risk, and enhance the applicant experience.

Why SettlementOne

SettlementOne combines trusted credit expertise with modern automation to simplify lending processes and strengthen compliance. From credit and verification to identity and workflow solutions, our technology helps lenders operate with greater speed, accuracy, and control. With flexible integrations, responsive support, and proven reliability across thousands of financial institutions, SettlementOne is the partner lenders trust to keep every loan moving forward.

Keep Every Loan Moving Forward

SettlementOne empowers lenders with trusted credit and verification solutions that simplify workflows and reduce borrower risk so you can focus on closing with confidence.

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